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Help and troubleshooting

Most problems have a quick fix. Find yours below. If not, we're a short email away.

Setup problems

Can't find your Google link, stuck in Make.com, or "This shop isn't ready yet".

Sending problems

A red or yellow message, or a customer who didn't get the email.

Sign-in problems

The settings link didn't arrive, or it says it's not valid.

Billing questions

Cards, receipts, paused pages and cancelling.

FAQ

Quick answers to common questions.

Contact us

Email hello@rapidfeedback.net. A real person answers.