Making sure our emails reach you¶
A minute now means you'll never miss an unhappy customer.
Add our addresses to your contacts¶
Add these three addresses to your contacts or "safe senders":
- account@rapidfeedback.net
- feedback@rapidfeedback.net
- hello@rapidfeedback.net
- Open any email from us.
- Hover over (or tap) the sender's name.
- Choose Add to contacts.
If one of our emails lands in Spam, open it and press Report not spam.
- Open any email from us.
- Select the sender's name, then Add to contacts.
If one lands in Junk Email, select it and choose Not junk.
Check spam once in a while¶
Especially in your first week. If you find one of our emails there, mark it as not spam, and the rest will follow.
Using a shared or forwarded inbox?¶
If your business email forwards to another address, add our addresses to the contacts on the inbox you actually read.